Phil was with you at Sibbertoft for the last year of his life. At the beginning everything was new and it took a little while to find the best way of working together however you and your staff worked really hard, listened, supported and we developed an excellent relationship from my perspective. I felt very much a part of the family at Sibbertoft and in the end I was very much his visitor as he came to know and trust your team more than me. However you always understood and worked with me to allow me to be the key decision maker in his care when there were decisions to be made. This was the last thing I could do for him and you allowed me to do this. In his last 36 hours the care was impeccable for him and for me. I cannot thank you enough as while very sad that he is no longer here I know that he was well cared for in the last 12 months while at Sibbertoft and his end of life care was amazing which helps me come to terms with losing him.
Liz Sargeant OBE MCSP Grad Dip Phys