It is hard to summarise two years of the care of Mum and Dad in a couple of paragraphs.
You looked after Mum and Dad. Your approach was, without doubt, centred around what
they needed/wanted. When it was Mum, we felt involved in her care and the decisions
associated with that; whilst Dad deferred to us, we made sure Dad was fully onboard
with any decision we took. I know he found it hard, and the emotional support you gave him
was reassuring for us. Even though he wasn’t a resident at the time, your team looked out for him too.
When Dad arrived at Sibbertoft, his mobility wasn’t great, but he was able to walk with aids.
Your team did everything they could to help Dad maintain what little mobility he had.
Eventually, when he was unable to walk to the chair, your team always treated him with
dignity and respect. It was suggested that we move the bed to the living room end so he
could see out the window. The kitchen staff tried everything they
could to tempt Dad to eat, latterly Dad wouldn’t pre-select what he wanted, but someone
would still come at the mealtime and see what he fancied (special mention for the kitchen staff)
There was a lot of interaction from all the staff from the gardeners who always gave Dad (and Mum) a cheery wave!
and the lady from the laundry, who always made Dad smile when she breezed into his
room. But I would include everyone if I could because everyone made a difference to Mum
and Dad, directly or indirectly and when we were finding it so hard, you looked after us too, emotionally, and
practically.
Thank you
IC